Customer reviews of MailSoar

Due to a Ddos atack we went to SPAM, and the team helped us to recover very quickly and structure our CRM infrastructure properly to avoid the same in the future. They are extremely capable, knowledgeable, and very attentive and easy to work with. I'd definitely work with them again if I have the need. We recovered from spam in record time.

We partnered with Mailsoar to help recover our domain reputation and solve some challenging deliverability issues. Their expertise and dedication made all the difference—they guided us through the complexities of email deliverability and quickly got us back on track. Thanks to their efforts, our email campaigns are now reaching our audience reliably. This positive influence has allowed us to focus more on strategic growth initiatives rather than putting out fires with deliverability problems. We highly recommend Mailsoar to anyone looking to improve their email performance and overcome deliverability challenges.

We worked with Pierre and team to fix deliverability issues after a name and domain change. I came into the project midway through and they were extremely helpful in getting me up to speed on what had been done to get us back where we needed to be.

We addressed issues of deliverability to external domains as well as some internal cross domain deliverability. Both cases had exhausted the expertise of our internal IT department. Mail Soar helped us address all of our deliverability issues, allowing us to get our mail into our clients inboxes. Our deliverability issues were crippling our business and Mail Soar helped us put those issues to rest for good.

We were having issues with email deliverability, a lot of emails we sent out from our marketing campaigns were going to spam so we partnered with MailSoar to fix this. We are in the midst of a warm up phase to fix our sender reputation and thereby fix our deliverability issues and so far so good, we are delivering a lot more emails with much higher open rates than we've ever had, so things are looking very positive!

I contacted Pierre because I'd started a mailing campaign to launch my new business and the majority of my emails weren't going out, categorised as spam. Pierre was extremely efficient. He was able to take control of my computer and guide me step by step. The problem was solved very quickly. I can wholeheartedly recommend Pierre for his expertise, efficiency, professionalism and kindness, which is always a plus when you're faced with a problem that's worrying you.

Needed to configure DKIM on a complex group of domains. We had turned on DKIM without their assistance in optimizing the records and had terrible results. MailSoar team made it possible for us to successfully enforce DKIM settings in our DNS records. Mail delivery successful and vulnerability reports now come back clean.

I set up a call with Pierre, and in less than 30 minutes, he helped me solve all my DNS problems. Pierre had a perfect understanding of the subject and was quick to identify my problems. Not only did he fix everything, but he also provided an easy-to-follow checklist to avoid future problems. My business relies heavily on sending cold emails, so having a near-perfect deliverability rate is vital. With Pierre's help, I will undoubtedly see a boost in all our cold email KPIs.

We needed experts to help us streamline and diagnose any issues with our sending infastructure, and provide us a solid foundation for future growth. I learned a lot about deliverability in general and we have made many positive adjustments to our sending strategy that will benefit us and our clients.

Mail Deliverability issues had been a problem for months and we couldn't figure out why. We have a thorough understanding of what plagued us and a plan to move forward and out of it, and how to prevent it happening again. They've been very helpful in their advice and generous in their time answering our questions.

MailSoar helped us troubleshoot a drop in domain trust, and offered immediate and actionable feedback. We were able to immediately recover domain trust and continue our mission.

We were trying to better understand how to better manage email deliverability for a service we provide to our users (15k+ users) and specifically address some problems with delivery rates. Through a short engagement with the team, we were able to get a very thorough audit of our current configuration with detailed, actionable suggestions that we have acted upon immediately to see improvements. The team work with very little input needed from us and provided a lot of expertise in the readout of the audit summary.

We were facing an email deliverability issue with some accounts not performing as well as others. In a matter of minutes Pierre was able to direct me toward a path that will not only fix our current deliverability issues but also prepare us for the future as we grow our sending amount.

Great person. Spoke to 10+ others. Many were complex and suggested unclear solutions. Pierre was clear, direct, and gave us a simple solution to improve our deliverability. Will have a direct impact on top-line revenue.

We'd been experiencing major problems with the deliverability of our emails for several months. This was having a major impact on our digital fundraising. We were very pleased with the support provided by Mailsoar. We have reviewed our practices in depth thanks to the invaluable advice of the experts. The initial results are promising.

We work on a troublesome domain and sending unit, their expertise was just amazing, I learned so much, not only solving the issues but finding a clear path to stability. I like always to be honest and transparent, we were on the right path to success, we still need to conitnue to work, but we can see the signs of a higher compliance, better sendout and overall a better future outcome. No change, is from one day or another, but I feel confident with Mailsoar I will reach them.

On the one hand, we noticed a high rejection rate for emails we were sending to one of our customers, and on the other, we were receiving SPAM sent in our name. Since then, we have no longer received any SPAM and our DMARC rate has increased.

Transparency, English, Professionalism, Supportive, Flexible, Creative, Thorough, Reliable, Good communication, Experts, Friendly, Efficient, Speedy, Responsive, Attentive

I needed help understanding the deliverability of my emails. I wasn't sure if my emails were sending properly....and more importantly how email sending works. Pierre gave simple yet direct answers to my questions...my confusions that I spent 5-10 hours trying to learn on my own, Pierre cleared right away. It was insane the value I got from him...he explained things matter of fact, with no strings attached. He definitely saved me another 10-20 hours of headache. I would highly recommend his service!

I was searching for an email deliverability expert as I had an issue with my DKIM score failing and all my emails were going to spam. This was hindering my cold outreach email campaign which was a huge issue for my company. Pierre was willing to hop on a call and screen share to help me fix my problem. It only took 15 minutes. Within a week I was able to send emails with my DKIM score passing and my emails no longer going to spam! HUGE thank you to Pierre, I recommend his services!