Customer reviews of MailSoar

At DevReady we needed help with our B2B email campaign open rates. We needed a fresh perspective on what could be done differently to get our email system working like it used to. Pierre and his team at MailSoar worked to help us try out a modified approach to email SDR. Their recommendations and expertise helped us understand where we were currently needed to improve and gave us a strategy for a way forward. With this modified approach, we saw B2B open rates grow around 20% higher in our campaigns. I'd recommend MailSoar to get traction on your email outreach.

MailSoar performed audits on our email deliverability across multiple domains. They uncovered many issues and suggested clear recommendations on solutions and best practices to set us up going forward. The Audits provided clear recommendations that we have integrated into our emailing practices across sales and marketing. While we've just implemented these changes recently, we expect to see improvements across our deliverability rate allowing us to reach prospective customers more frequently and grow our business.

Pierre helped me with technical set up and understanding on how to set up my new domains and email system. Pierre was understanding and helpful with my questions on how to set up my domain. I had been spending hours researching deliverability myself only to be confused by the amount of conflicting information available on the web, and he was able to explain to me the important points required to authenticate our domain and get setup in half an hour. He was extremely helpful and professional.

We struggled with our transactional emails, which too often were marked as spam. In addition, our IP address had appeared on several spam lists, which further complicated the situation. In this context, we called on Mailsoar to find sustainable solutions. Thanks to Mailsoar, we were able to efficiently solve our email problems (Blocking, SPAM). We have implemented best practices, which have improved the deliverability of our emails. In addition, the introduction of a monitoring system on our shipments now allows us to maintain consistent quality and quickly identify any potential problems. These changes have had a positive and rapid impact on our operations.

Assessment of email configuration and deliverability related to DKIM, DMARC, and SPF. Immediately assessed our configurations and reports with expertise to help us understand and improve

We had a problem where none of our emails were getting through to Yahoo or AOL. Martin at MailSoar did a fantastic job diagnosing the problem and implementing the fix. It has restored a critical path of communication between us and our customers.

Pierre is fantastic. Helped me set up my work email accounts for enhanced deliverability. Smart, knowledgeable and patient. Highly recommend! Greatly helped improve my email deliverability. Keeps my emails out of the spam folder!

Working with MailSoar to evaluate our email tool was an excellent experience. They provided valuable insights that enhanced our service. Their expertise in email systems and optimization strategies was evident as they identified improvement areas, helping us refine our processes. The most impressive aspect was their ability to spot gaps and recommend new features, which we integrated seamlessly, boosting the efficiency and reliability of our email service. I'm particularly pleased with the detailed delivery stats for different email domains they provided, enabling us to fine-tune our users email campaigns for optimal performance.

Helped me find the issue with my ecom email marketing program and why the emails were going striaght to spam and gave me a gameplan to fix it - all in like 20 minutes. It's going to be huge - our business relies on email to drive sales and this will fix everything for us moving forward and get us back on track

Recurring emailing problem, solved during the day by the services of Pierre & his teams! Now our emails all go to the main mailbox

Following a drop in our email metrics, we decided to call on Mailsoar to perform an audit of the deliverability of our email infrastructure. Thanks to this audit, we were able to develop an action plan including recommendations and best practices to be implemented in order to preserve our deliverability. On top of that, we got a very detailed and understandable report, covering the current situation of our email infrastructure across all our channels.

We wanted to increase our deliverability and inbox placement as well as test and optimise our transactional email flows and newsletter targeting. MailSoar was able to diagnose and fix our deliverability issues quickly. Being in the adult industry, having top-notch inboxing puts us ahead of the competition. Beyond the fix, MailSoar helps us maintain our deliverability and supports us in executing our marketing goals, e.g., testing campaigns and promotional e-mails for us, with the best chances of success.

We had an email deliverability issue related to our authentication, and some of our customers were no longer receiving our emails. We called on MailSoar who was very responsive and professional, and helped us solve the problem. MailSear's intervention solved our problem very quickly. We have regained an optimised deliverability of our emails, and have been able to restore a good quality of follow-up of our customer orders. We were very satisfied with the professionalism of MailSoar, and the quality of the service delivered.

I was facing issues with my personal company email address, having sending and receiving problems and irregularities. Pierre literally in 2 minutes showed me how to fix the dns records after I had spent hours with Google Workplace support. Can't work with a bad email address... Huge, friendly, professional support saver!

I had a problem with my mailbox and I was helped to solve this problem at the speed of ⚡! Problem resolved quickly

I have been having a problem with our ISP's SMTP server where from time to time emails would be bounced back with a "sender rejected" status. Naturally, I have contacted my ISP about this and they take steps to remedy the issue for it to only occur a few weeks later. In doing my own investigations (I originally believed the problem was that our IP address was on a blacklist due to spammers using the same ISP), I stumbled across a site that recommended that I speak with MailSoar's Pierre Pignault. He spent a lot of time looking at the issue with me and pointed me to a possible resolution yet to be tried. I have never before encountered anyone who was willing to spend so much time free of charge to help someone. This demonstrates the company's eagerness to help people resolve their issues. Thank you again, Pierre! I need to follow Pierre's recommendations before I can determine whether my problem will be resolved. But I know to whom I can turn if more assistance is required.

Building out our cold emailing strategy from the very beginning to helping us maintain the health and deliverability of our email operations. There services also go beyond cold emails to all our emails. Always having tip top deliverability and achieving success in all our email campaigns.

My emails weren't even going to people's spam folder, they were being totally blocked. Even individual direct emails to a client. We figured out my name was some how being blocked by Outlook. MailSoar was able to talk to someone at Outlook to manually fix it.

Domain errors were my issue. Mailsoar was the only ones who could help. I have been struggling for nearly 1 year with no help from Google or Wix, and missed many emails and client offers. They gave me a free consultation and solved my problem with one 30 minute client contact. Email follow up was great. More clients, more access, and now I am up and running with no problems. Thank you Mail Soar!

Together with Mailsoar we embarked on a comprehensive audit and optimization project for our email campaigns. Their insights into email deliverability were crucial to provide a 360 degree view of the current state of our deliverability infrastructure. Since the full audit and understanding Mailsoar's recommendations, we now a have a comprehensive game-plan for improving our deliverability and ensuring longterm success of our email marketing efforts.

Mailsoar helped us with email deliverability issues and emailing-security-related issues. They audited our emailing infrastructure and provided very useful tips on how to perform better and which bugs to fix. Their technical knowledge of these domains really helped us improve and flag potential issues. The team is very responsive and explains things in detail, helping the client to learn about the topic(s) as well. Increased email deliverability, more knowledge in the teams about successful emailing campaigns, and database structure. Our servers were more secure.

Wow! Simply brilliant. Pierre helped me in only 30 minutes with an email deliverability problem I have had for many months! I wish I knew about MailSoar earlier. Thank you for the fast reply and brilliant solutions! Too many of my emails were being redirected to the Spam folders of my clients. Now the problem is fixed and my emails have the right setting are being received and responded to. Thank you!

Did an initial audit of my Ecommerce business (~$13M USD/year revenue) email account (Klaviyo). It gave me more confidence to continue doing what I am doing. as well as few easy things to improve the process even more

Mailsoar handled the move of our email marketing program away from Zaius to Klayvio, which involved a fair amount of list cleaning. Currently they manage the send cadence for our email marketing program, monitor the results, and make recommendations for optimization. By handling the technical side of email marketing, Mailsoar provides all of the specific knowledge in an area that we do not want to learn ourselves. Their expertise has been invaluable.

Mailsoar has been extremely impactful in helping us diagnose and resolve specific deliverability issues for our customers, as well as helping us improve their overall deliverability. Email deliverability is at the core of our marketing automation service offering, so deliverability performance is critical for us as one our most important KPIs, and Mailsoar has drastically helped improve this KPI across not only just specific customers that have experienced deliverability issues, but overall across the board.

We work with mailsoar on 2 different projects, an application with transactional and marketing emails as well as a daily newsletter. The 2 projects have different technical deliverability needs and Mailsoar was very effective on both projects. Mailsoar managed to identify several problems that were causing our poor deliverability results, and immediately provided short and long-term solutions, and helped us implement them to see results right away while ensuring the long-term sustainability of the system. At the top!

Pierre is amazing to work with. He is a clear expert - he created our email infrastructure, monitors the email deliverability, and most importantly debugs and sleuths through issues that arise with either the infrastructure or the deliverability. I highly recommend Pierre. Pierre's recommendations and systems are a primary outreach vehicle for us to our target executives. It is a valuable service and valued and collaborative relationship.

When mailsoar startedf our emails were just bneing fired off with no tracking or deliverabiliy accounting. The team at mailsoar helped us setup a multi subdomain envrionment and new email templates to ensure maximum deliverability. Our email deliverability has increased to the high 90% range and our clicks have increased. they have ensured maximum doimain reputation and stayed in front of any potentiual issues.

We took over a business with an already established email stack but with little to no visibility on the numbers regarding sending metrics. Mailsoar helped us work through the situation to establish the foundations required for taking our email strategy to the next level. We are now able to understand the performance of all emails in our stack and pinpoint areas for improvement and development. Something Mailsoar are also helping with.

We faced big issues with our email deliverability which meant our lead generation had dropped and we weren't able to communicate with our database. Mailsoar managed to rectify this for us and brought our deliverablity up to 99.9%, our opens rates increased to over 45% and we have since been generating over 50% more Buisness through email marketing. Huge Increase in revenue

Following bad practices and migrations, we had deliverability problems, mainly on the marketing part. Deliverability that is clearly back on track Support by real experts, reassuring on the technique and effective on the results Deliverability for non-CRM experts is a subject that can be scary, and a little silly: being accompanied by MailSoar experts has allowed us on the one hand to demystify the subject, on the other hand to increase our skills in parallel to eventually have a good mastery.

Deliverability of emails to a database of more than 100,000 contacts. Increased deliverability

I've collaborated with Mailsoar on a variety of joint customers and in a wide variety of email marketing capacities, from Onboarding new customers, to optimizing email marketing operations, and most significantly improving email deliverability and performance. It's helped gain new customers, retain existing ones, and create happy and happier customers, by streamlining email marketing operations, providing 1st class email marketing and delivery consulting, improving email marketing deliverability and performance for our customers, enabling them to improve and increase their business.

We working on improving our deliverability. We needed a new emailing infrastructure setup as well. We were abled to establish the infrastructure needed. We were also able to understand every factor that affects deliverability from working with the team.

We were having challenges with deliverability for our transactional emails and then also for a new newsletter project that we had started. We also wanted to try to increase our overall content strategy and approach. Our deliverability rate increased by 50% and we started inboxing in all major email platforms. This was huge impact to our business and helped us directly drive revenue.

We were facing issues surrounding email deliverability. Namely, we didn't really have a firm grasp of how deliverable our marketing emails were at all, nor what we could do to remedy the situation. Mailsoar made quick work of that by educating us on what was going wrong and what needed to be done to improve our situation. Email Delieverability has improved dramatically and we now have access to resources that provide full transparency on on our Domain's status. Further, with some security features successfully implemented, our Domain is much more secure than it ever was before.

Worked on several mission critical email issues. Their team was able to quickly identify and fix the items in less than 48 hours. Most of our client interactions are thru email so having our email working again quickly ensured minimal disruption to our business.

We were facing deliverability issues and Pierre helped us get through them and was totally honest and completely transparent and informative and didn't try to sell us. We live by email as it is our main source communication with our clients so it has been very positive

Pierre was so helpful. He quickly and easily solved my email problem. My company is running smoothly now that our email problem has been solved.

Pierre and his team consulted us on our email setup. Pierre and his team are among the most knowledgeable experts I have found in the email deliverability field and we have become a long-term client of his. Our email deliverability and results are better than I ever expected they could be.

Rebuilding the infrastructure in order to increase deliverability and minimize the risks for our main domain. Saved lots of time, money and frustration by providing expert advice and guidelines.

Great team to work with, really enjoyed it!. Got us off on the right steps with email marketing.

We wanted to improve upon the deliverability and engagement with our email outreach. MailSoar has worked with us to ensure that our emails are getting delivered to people's inbox. We have seen more engagement with our content which has resulted in more leads.

We've had trouble with email bounce/block messages from Mimecast. Pierre reviewed the Mimecast bounce messages, checked our mail configuration, and found a potential cause. We made the SPF record fix to our DNS live during the call. Pierre helped us quickly fix the hole in our mail setup. With one quick call I have more confidence our setup is correct. We're now expecting to see a drop in messages bounced/blocked by Mimecast.

We had problems with the deliverability of our emails. Deliverability was greatly improved in the space of a few days. In a few weeks, we have the metrics and actions to do so that all our emails arrive in the main mailbox at our customers.

As a software platform, Fello focuses on automated nurturing for real estate agents and teams. Throughout our partnership with Mailsoar, they have been instrumental in helping us tackle several key issues related to improving our email deliverability and inboxing. Their expertise and strategic approach to email deliverability made a significant impact on our overall email performance. With Mailsoar's help, we have improved the deliverability of our emails and increased our inboxing rates by a staggering 3x. The Mailsoar team is knowledgeable, professional, and always goes above and beyond to ensure the success of our partnership.

We came to Mailsoar to help with our deliverability. We were so happy with their work on this, that we have continued to work with them for the past year to monitor our deliverability and to act as trusted consultants for a very important email marketing program. Our email deliverability metrics have drastically improved since starting with Mailsoar. As a result of this email performance and revenue improved drastically.

Our main goal with using MailSoar was to inbox with Gmail, and after working with MailSoar's team, Gmail is our top email user! We couldn't have done it without their valuable insight and timely answers throughout this process. With our email project, deliverability was top priority. We knew MailSoar could help us execute a focused strategy and make sure we had the right domains and ideas in place to reach success. Not to mention their outstanding customer service! Now that an email validation system is in place (a suggestion from their team), only valid emails can meet our ESP and it's definitely showing results.

Emailing opening rate. Thanks to Mailsoar's expertise, and even if we started from afar, we made 8 times in opening rate of our emailings on 40k addresses, from the first campaign. I couldn't believe it.

Some of our professional emails arrived as spam at our customers. Being about thirty employees, the loss can quickly prove significant. Appointment made at 12h for 16h with Pierre, problem solved in less than 5 minutes, all with a smile. I highly recommend the services of Pierre and his company MailSoar.