Customer reviews of MailSoar

I have been having a problem with our ISP's SMTP server where from time to time emails would be bounced back with a "sender rejected" status. Naturally, I have contacted my ISP about this and they take steps to remedy the issue for it to only occur a few weeks later. In doing my own investigations (I originally believed the problem was that our IP address was on a blacklist due to spammers using the same ISP), I stumbled across a site that recommended that I speak with MailSoar's Pierre Pignault. He spent a lot of time looking at the issue with me and pointed me to a possible resolution yet to be tried. I have never before encountered anyone who was willing to spend so much time free of charge to help someone. This demonstrates the company's eagerness to help people resolve their issues. Thank you again, Pierre! I need to follow Pierre's recommendations before I can determine whether my problem will be resolved. But I know to whom I can turn if more assistance is required.

Building out our cold emailing strategy from the very beginning to helping us maintain the health and deliverability of our email operations. There services also go beyond cold emails to all our emails. Always having tip top deliverability and achieving success in all our email campaigns.

My emails weren't even going to people's spam folder, they were being totally blocked. Even individual direct emails to a client. We figured out my name was some how being blocked by Outlook. MailSoar was able to talk to someone at Outlook to manually fix it.

Domain errors were my issue. Mailsoar was the only ones who could help. I have been struggling for nearly 1 year with no help from Google or Wix, and missed many emails and client offers. They gave me a free consultation and solved my problem with one 30 minute client contact. Email follow up was great. More clients, more access, and now I am up and running with no problems. Thank you Mail Soar!

Together with Mailsoar we embarked on a comprehensive audit and optimization project for our email campaigns. Their insights into email deliverability were crucial to provide a 360 degree view of the current state of our deliverability infrastructure. Since the full audit and understanding Mailsoar's recommendations, we now a have a comprehensive game-plan for improving our deliverability and ensuring longterm success of our email marketing efforts.

Mailsoar helped us with email deliverability issues and emailing-security-related issues. They audited our emailing infrastructure and provided very useful tips on how to perform better and which bugs to fix. Their technical knowledge of these domains really helped us improve and flag potential issues. The team is very responsive and explains things in detail, helping the client to learn about the topic(s) as well. Increased email deliverability, more knowledge in the teams about successful emailing campaigns, and database structure. Our servers were more secure.

Wow! Simply brilliant. Pierre helped me in only 30 minutes with an email deliverability problem I have had for many months! I wish I knew about MailSoar earlier. Thank you for the fast reply and brilliant solutions! Too many of my emails were being redirected to the Spam folders of my clients. Now the problem is fixed and my emails have the right setting are being received and responded to. Thank you!

Did an initial audit of my Ecommerce business (~$13M USD/year revenue) email account (Klaviyo). It gave me more confidence to continue doing what I am doing. as well as few easy things to improve the process even more

Mailsoar handled the move of our email marketing program away from Zaius to Klayvio, which involved a fair amount of list cleaning. Currently they manage the send cadence for our email marketing program, monitor the results, and make recommendations for optimization. By handling the technical side of email marketing, Mailsoar provides all of the specific knowledge in an area that we do not want to learn ourselves. Their expertise has been invaluable.

Mailsoar has been extremely impactful in helping us diagnose and resolve specific deliverability issues for our customers, as well as helping us improve their overall deliverability. Email deliverability is at the core of our marketing automation service offering, so deliverability performance is critical for us as one our most important KPIs, and Mailsoar has drastically helped improve this KPI across not only just specific customers that have experienced deliverability issues, but overall across the board.

We work with mailsoar on 2 different projects, an application with transactional and marketing emails as well as a daily newsletter. The 2 projects have different technical deliverability needs and Mailsoar was very effective on both projects. Mailsoar managed to identify several problems that were causing our poor deliverability results, and immediately provided short and long-term solutions, and helped us implement them to see results right away while ensuring the long-term sustainability of the system. At the top!

Pierre is amazing to work with. He is a clear expert - he created our email infrastructure, monitors the email deliverability, and most importantly debugs and sleuths through issues that arise with either the infrastructure or the deliverability. I highly recommend Pierre. Pierre's recommendations and systems are a primary outreach vehicle for us to our target executives. It is a valuable service and valued and collaborative relationship.

When mailsoar startedf our emails were just bneing fired off with no tracking or deliverabiliy accounting. The team at mailsoar helped us setup a multi subdomain envrionment and new email templates to ensure maximum deliverability. Our email deliverability has increased to the high 90% range and our clicks have increased. they have ensured maximum doimain reputation and stayed in front of any potentiual issues.

We took over a business with an already established email stack but with little to no visibility on the numbers regarding sending metrics. Mailsoar helped us work through the situation to establish the foundations required for taking our email strategy to the next level. We are now able to understand the performance of all emails in our stack and pinpoint areas for improvement and development. Something Mailsoar are also helping with.

We faced big issues with our email deliverability which meant our lead generation had dropped and we weren't able to communicate with our database. Mailsoar managed to rectify this for us and brought our deliverablity up to 99.9%, our opens rates increased to over 45% and we have since been generating over 50% more Buisness through email marketing. Huge Increase in revenue

Following bad practices and migrations, we had deliverability problems, mainly on the marketing part. Deliverability that is clearly back on track Support by real experts, reassuring on the technique and effective on the results Deliverability for non-CRM experts is a subject that can be scary, and a little silly: being accompanied by MailSoar experts has allowed us on the one hand to demystify the subject, on the other hand to increase our skills in parallel to eventually have a good mastery.

Deliverability of emails to a database of more than 100,000 contacts. Increased deliverability

I've collaborated with Mailsoar on a variety of joint customers and in a wide variety of email marketing capacities, from Onboarding new customers, to optimizing email marketing operations, and most significantly improving email deliverability and performance. It's helped gain new customers, retain existing ones, and create happy and happier customers, by streamlining email marketing operations, providing 1st class email marketing and delivery consulting, improving email marketing deliverability and performance for our customers, enabling them to improve and increase their business.

We working on improving our deliverability. We needed a new emailing infrastructure setup as well. We were abled to establish the infrastructure needed. We were also able to understand every factor that affects deliverability from working with the team.

We were having challenges with deliverability for our transactional emails and then also for a new newsletter project that we had started. We also wanted to try to increase our overall content strategy and approach. Our deliverability rate increased by 50% and we started inboxing in all major email platforms. This was huge impact to our business and helped us directly drive revenue.