Customer reviews of MailSoar

We were faced with an SPF problem on AWS, which we really did not understand and which posed us with big deliverability concerns. The identification and resolution of the problem was very fast, the explanations were very clear and precise (and with a smile). The deliverability of our Domain Name and returned to the maximum score and all this in less than 20 minutes.

A very bad deliverability solved in less than 10 minutes in visio. Super efficient, friendly and a top result! Thanks again Pierre!. Our SPF issue was solved in a matter of minutes, our deliverability score became excellent again!

My company messages were going to spam and he figured out what the issue was in less than a minute. Pierre resolved my issue in minutes. I am so grateful! He made it so easy and quick. I highly recommend his services. Dont hesitate, I am confident he will resolve your issue!

We had problems with deliverability on our various emailing tools as well as our ecosystem that generally went into Spam, while we respect the rules in this area. The team has been reactive on the various unsuspected technical axes to be set up on our side. This has raised our deliverability scores, objectives achieved TOP! In addition to being nice and pro ;-)

We have been facing on going issues with email deliverability to hotmail accounts. The team worked with us to understand the issues, they then carried out extensive work to get to the source and presented us with solutions and recommendations. . It has enabled us to trust the marketing efforts we are driving as well as focus on our customers.

Our open rates were declining, and we had anecdotal evidence to suggest that far too many of our emails were going into spam folders. Our working theory was that we had an email delivery problem. MailSoar helped us to understand the theory behind getting emails delivered to a customer’s inbox. Where once we took a splatter gun approach now, we are careful to ensure our clients receive relevant, timely communications that they want to receive, while always keeping an eye on open rates, unsubscribes, bounces and complaints. Pierre Pignault has been a pleasure to work with, attentive to our needs, professional and of most importance extremely knowledge about email delivery.

We were having deliverability issues with several of our client's mass email campaigns and needed a better email platform for managing how our email was being sent. However, we really needed to understand what was wrong with our existing campaigns and email platform before we could make a decision on how to fix these issues. Pierre and the team at MailSoar were instrumental in evaluating our previous campaigns and reviewing our sending practices including the more technical DNS settings. . Thanks to MailSoar we now have implemented Ongage and two additional SMTP services to help ensure our client's emails hit the inbox.

Following a problem with the deliverability of our emails following a change in architecture, we called on Pierre and his team to improve our deliverability. . This collaboration has allowed us to solve our problems and implement new good practices.

Improving email deliverability. Pierre and his team was awesome. Quick responses, but most importantly results. We went from a 1-3% open rate to 25%+ in 30 days. If you have email deliverability or open rate problems, this is the place to go!

Pierre helped set up my DMARC and SPF quickly and accurately. Other firms quoted over $1,000 for the task that Pierre did in a short amount of time. He was very knowledgable, efficient and friendly and I'll definitely work with him again for any deliverability / domain related items. Highly recommend Pierre!. I was having email deliverability issues but Pierre solved the problems quicker and more cost-effectively than any other provider I sought assistance from. Great job Pierre!

We ran into email deliverability issues, so we turned to Pierre and his team. We received a comprehensive audit that highlighted key issues and actionable suggestions with a step-by-step checklist. Pierre is a very friendly and a real expert. Based on the suggestion & checklist, we will completely reorganize the email infrastructure of the sales and marketing team to solve our problems and avoid future problems.

We warmed up a new domain with the Mailsoar team moving away from a problematic domain. We've been working on improving email deliverability by ourselves with not much success, but just after a couple months together we've doubled our open rates. We can finally engage users with confidence!

We are really delighted with the support of Pierre and his team. We contacted them following concerns about the deliverability of our e-mailing campaigns. They are very responsive and are an integral part of the team during their mission. Their advice has paid off, we have been able to evolve effectively and achieve better opening rates on our e-mailing campaigns. To date, we feel better equipped to understand the mechanisms of email deliverability. This is something not to be neglected because it is really a profession in its own right!

Supportive, Reliable

We had a bad email reputation, we did not have the right strategy. Pierre and his team crafted a strategy for us and turned the situation around. They did exactly know what they needed to do and how to implement it.

We had a serious problem with our domain name which had a bad reputation and made our corporate emails fall into spam. MailSoar helped us stop the bleeding quickly, then restructure our emailing marketing, sales, product approach for better deliverability. Problem solved!

We worked on increasing email deliverability and open rates. Pierre is very knowledgeable and quick and has been very helpful in getting us on track. With the better open rates, our email fundraising campaigns have raised more money.

Mailsoar lifted our open rate from 22% --> 28% on a revenue critical email 🙌 .

We experienced issues with domain validation and deliverability. This was having a negative impact on our business as the majority of emails were ending up in the spam folder. MailSoar were able to completely rectify the issue. Validating our domain and giving solid guidance on getting our emails to land in the inbox. Within a number of days we were seeing a positive impact with open rates steadily rising. This exceeded our expectations as we were expecting this issue to persist for a number of weeks before we noticed any positive impact.

We work with Pierre and his Team for several years now and their help is invaluable. We are working in the adult industry, so running successful email campaigns or even just simple things like hitting the inbox with your confirmation email can be a challenge. Pierre and his Team solved all these challenges for us. We now have a good email reputation, which translates into better communication with our customers and better retention and sales.