Customer reviews of Unlatch

Responsive, Thorough

We had to wait to receive all the paper copies of the reservation contract and its annexes (1 copy for each of stakeholder, a large amount of paper) and create the physical file. Upon receipt of the documents, we had to initial all pages and sign, prepare handwritten recorded letters and send them by the post. It was a time-consuming activity and the risk of errors or omissions was very present. It is for all these reasons that we turned to Unlatch. Everything is digitised, secure, customers can transparently follow their reservation and communicate via the interface. Time saving is guaranteed (easier work and progression, centralised documents, ...). We are fully satisfied with this platform.

Congratulations to Unlatch for adapting its solution to second hand home documents. Signing a deed of sale is now very simple!.

Unlatch accompanied us in the launch of our real estate development. Training is effective, requests are processed quickly.

We worked on setting up our first 100% digital development. It is a great success. The main problem is the integration with the AFEDIM software, which is still not operational. Very positive results overall. Mathias is very responsive, clear and highly efficient.

I didn't have a CRM tool. What UNLATCH offered me is exactly in line with my expectations. Teams are very responsive to changes. Very efficient.

We were on the phone and worked on client calls for funds, the help provided was effective. We also worked on exports and especially export models, we were helped and found a solution that suited to how we work. We have set up the BROKERAGE module that was not originally present. The team has always been attentive to our needs and has always been responsive to our requests. I highly recommend UNLATCH. Having the CRM and SALES modules to change our way of working, we were able to perfect ourselves on the requests of prospects; We are able to process our files much faster and smarter.

Adding files, mails ... When we make a mistake the support team is quick to respond.

Friendly, Client-minded, simple, Speedy, Responsive, Attentive, Efficient, Thorough

We worked together to offer the best product and interface for our business unit. A great responsiveness and listening from the Unlatch teams with us and our business unit which made it possible to develop a product that is simple to use. Our sales representatives are delighted and today use the product for 100% of their contacts.

We looked for a solution to digitise our reservation documents. Unlatch brought us a tailor-made proposal. Their expertise, responsiveness, adaptability and listening perfectly met our needs.

Unlatch has provided us with a real solution to digitise reservation contracts for all our real estate developments on a national level. A clear and easy-to-use service that has allowed us to gain in efficiency by reducing delays and simplifying the procedures with all the new homes stakeholders. A 100% satisfactory solution that meets our needs and customer satisfaction.

Responsive, Flexible, Friendly, Friendly, Thorough, Attentive, Reliable, ergonomics, simple, Efficient

Update stock Update user rights Update sales documents. Action, reaction.

As a Real Estate Developer in Occitania, we called on Unlatch to digitise our sales process. Easy to use, the Unlatch teams took the time to train us on the specificities of the platform. Very attentive and responsive, the support responds directly to us in a very short time. Really satisfied with this service.

Responsive, Thorough, Attentive, Flexible, Reliable, Friendly, ergonomics, Friendly, simple, Speedy, Efficient

- Integration of stock (brochures, plans, prices) - Price changes - Electronic reservation signatures - Integration of property portals. Everything works.

Reservation creation in the Get Unlatch tool for sending reservation documents for electronic signature. Responsiveness on the part of the Unlatch team (especially Juliane). Time saving Reliability

As part of our business development, we decided at the beginning of 2020 to digitise our entire sales process. We use the sales module and the mobile application. Better fluidity of file management, brand development, ecological, quick. Allowed us to maintain our activity during lock downs. Thanks to Alexander for his professionalism, responsiveness and availability.

Signature of the new homes reservation contracts of the developments I'm in charge of. Ease of use and security in the signing of our contracts.