Customer reviews of Unlatch

In a real estate development structure, with a small workforce, and whose marketing of new homes properties is done externally, we needed to be able to simplify, track sales while saving time and also facilitating information with the entire team. We started with 3 developments. We have gained in legibility of our stock, as well as the tracking of reservations, cancellations, ...

Speedy, Thorough, Flexible, Attentive, Responsive, Efficient, Friendly

Launch of 2 developments during lockdown. reservation documents are reliable, the documents used by sales representatives are the right versions. Simplification of the work of the assistants and saving time

As part of the marketing of our developments, we were looking for a solution for both administration and sales monitoring but also a platform for our agents. The unlatch choice was made very quickly because of the effectiveness of the product. We have deployed UNLATCH on all our agencies and developments. We have a significant gain on our responsiveness with our customers and with our agent partners, who can move forward with autonomy. We have digitised our work and developments. Each employee of our company has a dedicated access allowing them to have track the purchaser journey.

We consulted Unlatch to digitise 100% of the reservation process of our real estate operations, and took the opportunity to also choose their CRM which is easy to subscribe to (because it can subscribe to the operation, which has a very low cost for an ERP, and therefore very advantageous for a developer who is starting up) and use. Today we use all the products offered by Unlatch. Results obtained: 100% customer satisfaction, optimal monitoring and management of reservations, thus saving time, more fluid communication, throughout each operation, with our customers thanks to the white labelled mobile application, and capturing and consolidating our customer base thanks to the CRM.

We asked Unlatch to adapt the solution for our operations second hand real estate. We were therefore the first agents to digitise sales promises by creating digital SSP promises. The solution allows us to reach customers more easily, especially those who live abroad. This makes signing promises of sale much simpler.

They have managed to adapt their platform to the products we market. We can track our reservations faster. At a glance we have all the information on the progress stage of the reservation from the signing of the reservation form to the sales contract.

We are partners in Vinci Construction's affordable housing brand for first-time buyers Setting up the platform was tricky because it was a brand and not classic development. after 5 digitisation

We worked on several projects with Unlatch and each time they were responsive, attentive and present accompanying us. Thanks to them, we were able to focus on our core business because they took away all the administrative parts related to the sale

Responsive, Flexible, Attentive, Experts, Speedy, Efficient, Thorough

Processing of reservation documents, notifications and calls for funds from our developments. Unlatch's teams are very responsive in handling change requests.

Benefit from simple and fast electronic signatures thanks to auto-population of information from the reservation contract. Facilitates, speed, security, no paper, easily cancelable, short circuit between buyer promoter solicitor bank! Secure and at the same time flexible system

Online set up of real estate developments on the platform in very tight timing, rapid update of the information expected by the teams, availability and efficiency.

We collaborated on two developments. Setting up these two developments has been quick and efficient. We have saved working time which allows us to focus on other aspects of our business.