Customer reviews of MailSoar

We called on MailSoar to optimise the deliverability of the email campaigns of one of our brands. We called on their services to carry out an in-depth analysis of deliverability and adjust our strategies to improve performance. Thanks to MailSoar's intervention, a clear and structured action plan was drawn up to effectively boost our deliverability.

We were faced with challenges with the delivery of our business news email newsletters. Mailsoar came in and helped us address the issues and improve our deliverability.

We were blocked by certain email services, and we wanted to increase our deliverability rate. MailSoar solved the problems with the email services that had blocked us, and showed us the technical changes we needed to make to improve our deliverability.

We were faced with deliverability issues. Our domain reputation was lacking significantly. MailSoar helped us to start a new domain, warm it up properly, and set up an ongoing plan for smart email practices that fit our growth goals. Our deliverability has been fantastic ever since. We've been able to generate a lot of revenue that we were missing out on previously by not doing much with email marketing.

MailSoar helped us ensure deliverability to subscribers when we moved email platforms. MailSoar helped ensure our emails reached subscribers’ inboxes rather than landing in promotions or spam. Since our business depends on this, the stakes were high—and MailSoar delivered on all agreed metrics promptly and with professionalism.

Excellent service, the initial problem was solved in 6 mins so Pierre investigated and helped with some other issues, We still only used 30 mins so Pierre said if I have anymore problems to just contact him and he will honour, cant ask for more than that.

We utilized Mailsoar to help increase our email open rates. Their team effectively reviewed our unique emailing strategy and made recommendations. They continued to monitor the effectiveness of our emails and dug into the details to assist many of our clients improve their email outcome. We were able to improve email outcomes by changing both email settings and strategies used for emailing.

Improving reputation and email deliverability. Efficient, fast, professional full audit. Improved my email setup. Bluffed!

Pierre quickly walked me through the process of showing me how my deliverability was measuring up. He was knowledgeable, kind and professional. It was a pleasure working with him. I now know the status of my deliverability.

We are facing email deliverability issues and Mailsoar gave us great free advice to start and then we went forward with an email audit from them that set us up to fix the issues we have. In just over a week we received an audit and action plan that we are in the process of implementing to recover our email deliverability. We are highly confident that the plan will work and be succesful.

Our needs included deliverability challenges as well as reorganizing our communication channels. After a three month project with MailSoar, at the end, all of our objectives were met along with a roadmap for the future. The team is courteous, professional, and for any company with any type of deliverability challenges or initiatives, I would highly recommend them.

Pierre from MailSoar was great at providing practical advise and solutions. He didn't try to sell me on something that I didn't need and instead provided the right answers and advice that my business needed in managing it's email campaigns and efforts. With Pierre's advice I am confident that I have the tools to manage and improve our email infrastructure for our company.

As a startup, navigating email deliverability was a major hurdle. MailSoar went above and beyond to help us optimize our email performance. What really stood out was their willingness to offer help on issues beyond just deliverability. Whether it was a technical challenge or a strategic question, the team was always ready with valuable insights. We’re so grateful for their partnership and would highly recommend MailSoar to anyone looking for expert deliverability support, especially for startups looking to get ahead in a competitive landscape. The team was not only knowledgeable but incredibly creative with their solutions. They took the time to understand our challenges and tailored their approach to our specific needs, ensuring that we saw immediate improvements in inbox placement and engagement rates.

Email domain authentication matters (i.e. SPF, DKIM and DMARC). We added DKIM authentication to my email domain and corrected my DMARC authentication (My SPF authentication was fine).

We had trouble with our email deliverability after using bad practices within our CRM software. MailSoar was able to help us clean up the issue, implement better practices, and improve our email deliverability health scores, reputation, compliance, and KPIs. Our emails are now inboxing at 100% on all major platforms and we have better segmentation and list hygiene protocols to prevent issues in the future.

We had a sender with deliverability problems, and the open and click rates were catastrophic. We learned a lot from Mailsoar. They were able to filter through the 1001 mailing tips available online to help us better understand today's mailing challenges.

Pierre helped me with my mail DNS settings and it was awesome! Great to work with an very professional!

Email deliverability. Pierre gave us perfect advice, and thank you for the time you took to deal with our email deliverability problems!

We worked on ensuring everything regarding email was set up for deliverability, including Klayvio and ZenDesk. The team is quick to fix things and catch issues. They've been very proactive and great at answering our questions regarding Klayvio flows.

MailSoar transformed our email marketing by dramatically improving our domain and IP reputation, ensuring our emails reach the inbox instead of getting lost in spam folders. Their expert guidance on best practices helped us enhance overall deliverability and maximize inbox placement. Thanks to their tailored strategies, we’ve seen a noticeable improvement in engagement and trust with our audience. They’re true professionals and a pleasure to work with!