Groupe Arenametrix's customer reviews

Deployment of CRM within the sites of Rouen Sites & Monuments (Métropole de Rouen). Tailor-made support for the teams in the ramp-up of the use of the tool and in particular on marketing automation. Support for multi-site promotion. Enrichment of the visitor journey thanks to marketing automation. Better understanding of visitors through cross-referencing of data sources and sales from different sites.

The MHR has several siloed transactional data sources. Thanks to Arenametrix, we were able to bring them together and reconcile them to have the ability to generate targeted campaigns in a matter of minutes. Tracking and comparing sales is also facilitated.

As part of the digital strategy of the Théâtre Saint-Gervais in Geneva, Arenametrix helped us to bring together in one place our different databases, which were all independent of each other and therefore did not give us a real overview of our audience. Not only is the time spent campaigning and segmenting our contacts infinitely shorter than before, we also have access to ticketing data by performance without having to log in to our ticketing system. Everyone can therefore have an overview of the filling of the room in real time.

We have been using Arenametrix for 5 years now and are convinced of the effectiveness of this software package both on the monitoring of sales and marketing analysis of data from sales and on the extraction of files to develop our communication campaign. The daily sales reports on some of our actions allow us to have a permanent feedback on the progress of our sales. The summary tables also give us direct indicators on the communication campaigns conducted around the different shows and events of our programming. The speed and efficiency of our research on the software are major assets to carry out our marketing actions. Thanks to the tool we measure more easily the feedback of the different actions carried out. The campaigns are built with great ease on the rooting application and all the teams using them only give positive feedback on the use and terms of use of this software. The tool continues to evolve, particularly in terms of Marketing automation and new strategies are to be built in these new functionalities.

A complete tool to qualify your data and establish a relationship with your buyers! . Arenametrix allows us to monitor the statistics and performance of newsletters...

Wherever we are, all our teams can connect to Arenametrix to consult our stats, especially since we did not have access to our remote ticketing software.