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Basanne recommends MailSoar
Sporting Goods
The grade
5/5

DNS misconfiguration: email problem solved in minutes

After configuring their DNS themselves, this customer found that all their emails, including those sent manually, were ending up in spam. Thanks to Pierre's quick intervention, manual email sending was restored in a matter of minutes.

Aliénor Amet 
Basanne

RecommendMailSoarthe 20 June 2022

All my emails arrived in spam following a bad setting of my DNS that I had made by myself. Even my non-automatic emails, which totally prevented me from working by email. Pierre was hyper responsive and in a few minutes I was able to solve my main problem of the emails I sent manually. Now there is the problem of automatic emails (newsletter type and e-commerce email). No doubt I will be asking Mailsoar to help me solve this problem in the future. I really recommend.

5/5
Review authenticated by Trustfolio

8 Recommended qualities

Experts

Recognized by 159 clients

Friendly

Recognized by 129 clients

Efficient

Recognized by 115 clients

Reliable

Recognized by 97 clients

Attentive

Recognized by 90 clients

Speedy

Recognized by 83 clients

Responsive

Recognized by 78 clients

Thorough

Recognized by 75 clients

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